Hughes care

Peace of mind for the things you rely on

Instant protection

Cover as soon as you need it

Your experience of buying a new appliance should be a happy one. But if it gets accidentally damaged, even on day one, your manufacturer won’t cover it. With protection provided by Domestic & General Insurance PLC, you can forget about any accidental breaks or spillages ruining your new purchase or your day.


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Unlimited repairs

No excess to pay

We know how much you rely on your appliances, so when they break down it can be a real headache. Don’t worry, we’ve taken all the stress out of getting a repair. Just get in touch, give us a few details and we’ll arrange for an approved engineer to get it fixed as soon as possible. There’s nothing for you to pay and there’s no limit on repairs.

Brand new replacement

If we can’t fix it, we’ll replace it.

Sometimes it might not be possible or economically practical to repair your appliance. If this happens, we’ll make sure you’re given a brand-new replacement (this will be the same or of similar specification as your current appliance). You only need to pay for any installation costs.

Your cover

What's covered


✔  Accidental damage and breakdown cover

There’s no way of predicting accidents. It’s just the way they are. But did you know your manufacturer’s guarantee won’t cover them? With us, even if they do happen, you’re covered.

✔  Unlimited repairs with no excess or hidden costs

Some policies demand an excess when you make a claim. We don’t. If you need a repair, all parts, labour and call-out charges are included. You don’t pay a penny.

✔  Brand new replacement if we can’t fix it

So it can’t be fixed? No problem, let’s get you a replacement. You only pay any necessary installation costs. The replacement will be of the same or similar specification as your current appliance.

What's not covered


✘   Cosmetic and malicious damage, neglect or deliberate damage


✘   Costs incurred as a result of not being able to use your product


✘   Loss, theft or attempted theft


✘   Commercial use


✘   Cost of replacing any accessories other than those provided with your product