Christmas returns policy
We try to make christmas returns as easy as possible – Relax, enjoy the festive season, and shop with peace of mind knowing returns are hassle-free! Purchases made between 1st November 2024 - 23rd December 2024 must be returned no later than close of business on Tuesday 21st January 2025. Items must be returned within 14 days from the date the return request is made.
Get your Christmas orders in on time!
We want to help make your Christmas as stress-free and magical as possible! That’s why we’ve put together the last order dates you need to know to ensure your appliances and gifts arrive before the big day.
Mainland UK deliveries of TVs under 55” and small appliances please place your order by midnight on Sunday, 22nd December. For TVs over 55” and any major kitchen appliances we cant guarantee delivery after Friday, 20th December.
For deliveries to Scottish highlands, off-shore locations, or restricted access postcodes, we can no longer guarantee delivery before Christmas.
While we’ll do everything we can to meet these dates, sometimes factors beyond our control. like unexpected weather, can impact delivery schedules. If that happens, our dedicated delivery team will work quickly to rebook your order, so you can relax and focus on enjoying this festive season with your loved ones.
Order early and let us help you create the perfect holiday!
We are here for you this Christmas
We are making your Christmas shopping easier with a range of great services. From free next day delivery, to spreading the cost. Our price match promise will ensure you always get the best deal and with our Excellent Trustpilot rating, you can shop with confidence knowing thousands of satisfied customers trust us for quality and service.