Andy and the team at our Newmarket store this week became a WorldHost Recognised Business. WorldHost businesses are acknowledged for and driven by excellent customer service and a growing number of businesses around the country are also committed to providing excellent customer service. WorldHost customer service training has been used to train over one million people worldwide.
That includes tens of thousands of volunteers and staff at the London 2012 Olympic Games and Paralympics, who were widely praised for the fantastic welcome they gave to visitors.
Originally developed in Canada the WorldHost programmes provide a gold standard in training for any business that relies on day-to-day interaction with customers for success.
The aim of the WorldHost programme is to transform customer service standards across the UK, and build the nation’s reputation as one of the most welcoming tourist destinations in the world. All the programmes have been endorsed by Visit England, Visit Scotland, Visit Wales and the Northern Ireland Tourist Board. A family-owned business for almost 100 years, at Hughes we believe that all customers deserve to be treated with respect, courtesy and a warm welcome and at the Newmarket store they’ve been rewarded! Pop in and see why, for yourself!
